In the end this comes down to good people showing dedication to their work. Jim Convey is a well proven IT professional with development and project management experience at IBM, multinational law firms and several SMEs. On the graduate development side, Martyn’s background is engineering at Glasgow University and a current part time design course. Andy is an experienced commercial illustrator and designer. Louise is a librarian at heart at this just makes everything else run smoother.
To achieve long term results we have decided on a system, TQM:
Total quality management is a management approach centred on quality, based on the participation of an organisation’s people and aiming at long term success (ISO 8402:1994). This is achieved through customer satisfaction and benefits all members of the organisation and society.
In other words, TQM is a philosophy for managing an organisation in a way which enables it to meet stakeholder needs and expectations efficiently and effectively, without compromising ethical values.
To help us we are following the guidelines of The Chartered Quality Institute.
In other word, we take care of your stuff in the best way we know how, and we study, and test to make sure that is as good as we can make it.